Upcoming events

    • Thursday, April 24, 2014
    • 6:00 PM - 9:00 PM
    • American Greetings, Cleveland, OH

    How we will shop: ubiquitous computing and the in-store shopping experience

    A wave of new technologies are working to embed computation into the retail environment. This means new kinds of in-store devices. It means new ways of understanding how people shop. It means technologies that communicate with smartphones, tablets, and other personal devices. But what it really means is that stores will be designed with computation as an integral part of the shopping experience.

    The technologies are here. Estimote Beacons, for example, are distributed wireless sensors that can be used for indoor navigation support, proximity marketing, and contact-less payment, among others. And iOS7 includes iBeacon, a technology for seamlessly connecting multiple devices in close-range physical spaces.

    You know how to design an e-commerce app, but how do you design for this?

    In this presentation, Jonathan Morgan will help guide UX professionals in their approach to the design of proximity aware applications. He’ll walk through the findings from his 2+ years of research on pervasive (not persuasive) computing in retail, then demonstrate an iBeacon driven application he and his team designed and presented to some of the world’s largest retailers at the Adobe Summit (March 2014).

    The Principles of Pervasive Retail Application Design:  http://PervasiveRetailDesign.com


    Jonathan's professional experience spans more than 15 years and includes leading UX teams for industry leaders in retail/commerce, technology, healthcare, manufacturing, insurance, finance, education, and the federal government. For several years, his focus has been on conducting and reviewing research to guide how we should approach the design of digital artifacts for use in 'intelligent' physical spaces.  He has his MS of Information Architecture and Knowledge Management, with a focus on User Experience Design, from Kent State University. He is currently a Senior Experience Designer and Manager at Rosetta Marketing.

    Twitter: @promorock

    LinkedIn: http://linkedin.com/in/promorock

    Meeting Time: 6pm – 9pm
    • 6:00 - 6:45 pm - Gather & network
    • 6:45 - 7:00 pm - UXPA Announcements & Speaker Intro
    • 7:00 - 9:00 pm - Presentation with Q&A

    American Greetings Corporation
    One American Road
    Cleveland, Ohio 44144-2398


    Will be provided

    • Thursday, May 29, 2014
    • 6:00 PM - 8:30 PM
    • Hyland Software, Inc. – Westlake, OH

    Cut, Color, Clarity and eCommerce - Making Engagements Engaging - and other stories from the trenches

    Prior to popping the question, men and women may not know what’s involved in finding the perfect ring. They need an expert to guide them through the process until the final “I do”. Designing an engaging eCommerce experience for this important life event can be challenging too.  Join us in May when Sterling Jeweler’s Manager of User Experience shares his tactics to change their website and the company culture along the way.

    Speaker Bio

    Craig Kistler is a user experience professional who has been designing for the web for over 15 years. He specializes in strategy, user experience design, information architecture, interaction design, usability, and user research.

    Currently as Manager of User Experience, Craig oversees site experience and usability across all eCommerce websites at Sterling Jewelers.

    Previously to joining Sterling he was Director of User Experience at Optiem a digital consulting company where he led UX projects for clients such as the Cleveland Browns, Key Bank and the Cleveland Clinic.



    Meeting Agenda

    •   6:00-6:45pm – Networking & Food
    •   6:45-7:00pm – UXPA announcements
    •  7:00-8:00pm – Presentation & Demo

    Meeting Cost

    Free for UXPA members, $10 for non-members
    Space is limited, so register today!


    Hyland Software, Inc.
    28500 Clemens Rd.
    Westlake, OH 44145

Past events

Wednesday, March 12, 2014 Small Screen, Big Ideas
Thursday, February 27, 2014 Introduction to Test Driven Development (For Both Developers and Non-Developers)
Wednesday, January 29, 2014 Winter Networking Happy Hour
Thursday, November 14, 2013 World Usability Day with UXPA Cleveland
Thursday, October 24, 2013 The Intersection of Art & User Experience at the Cleveland Museum of Art
Thursday, September 26, 2013 SharePoint Site Redesign: Information Architecture and User-centered Design at work
Wednesday, August 28, 2013 A Purposeful, Practical Form of Empathy
Thursday, July 25, 2013 Alphabet Soup Summer Mixer
Wednesday, June 19, 2013 The Big Challenge of Small Data
Thursday, May 30, 2013 Simplifying Your Approach to Usability – A Website Redesign Story
Tuesday, April 23, 2013 Updates on Eye tracking, Demo & Tour!
Thursday, March 21, 2013 Behind the Redesign of Cardstore.com
Thursday, February 28, 2013 “So UX designers just make things pretty, right?” and other myths debunked
Thursday, November 08, 2012 NEOUPA's World Usability Day Educational Event
Wednesday, October 24, 2012 Turn Usable Data into Action: A Panel on Data Analytics
Tuesday, September 25, 2012 Nielsen Norman Group Design Showcase
Tuesday, July 24, 2012 Conference Round Up
Wednesday, June 13, 2012 June Networking Happy Hour
Wednesday, April 25, 2012 Clinical Trial: Challenges Faced & Lessons Learned conducting Cleveland Clinic's first UX study.
Tuesday, March 20, 2012 Usability: Reducing Friction and Boosting Conversion
Thursday, November 10, 2011 NEOUPA's - World Usability Day Educational Event
Tuesday, October 18, 2011 Dr. Susan Weinschenk: What Every Designer Needs to Know About People
Tuesday, September 27, 2011 Video & Discussion: How to Choose the Right UX Methods for your Project.
Saturday, August 20, 2011 Social Event: Spend an evening with NEOUPA and the Lake County Captain's
Tuesday, July 26, 2011 Conference Roundup
Wednesday, June 29, 2011 Design Slam for a Good Cause
Tuesday, May 24, 2011 Engaging Your Best & Closest Customers: Understanding Local Search Marketing Success
Wednesday, April 27, 2011 Educational Opportunities for User Experience Professionals in Northeast Ohio: Using UX to Design Curricula for UX
Tuesday, March 29, 2011 March Networking Happy Hour
Tuesday, March 01, 2011 Shopping Cart Optimization: Best Practices and Benchmark for Success
Thursday, January 20, 2011 Determining Readability: How to find out whether users understand your content
Thursday, November 11, 2010 NEOUPA's - World Usability Day Educational Event
Thursday, October 21, 2010 The WORST Practices in Web Usability
Thursday, September 23, 2010 Annual Autumn Networking/Social Event
Tuesday, September 21, 2010 OMI & Wharton Workshop is Coming to Cleveland
Tuesday, August 17, 2010 Adaptive Interfaces, Live Video Help and More…
Tuesday, July 20, 2010 Designing for Tablet Users: The New Paradigm
Tuesday, June 08, 2010 Social Media, the Customer Experience, and Website Usability: Learning to Listen
Monday, June 07, 2010 NEOUPA Special Offer: 20% off Online Marketing Summit (OMS)!
Wednesday, April 28, 2010 Meet your users: Learnings from the iPad, iPhone and Facebook
Wednesday, March 24, 2010 Usability & Search Engine Optimization (SEO)
Thursday, February 25, 2010 NEOUPA Social Hour, 2010 Brainstorming Session and MetricsLab Tour
Thursday, December 10, 2009 2009 Holiday Party - Web Association and NEOUPA
Thursday, November 12, 2009 Celebrate World Usability Day 2009 with NEOUPA!
Tuesday, October 20, 2009 Remote usability studies: Get great results while saving time and money
Wednesday, September 16, 2009 An Overview of User-Centered Design at NASA
Wednesday, August 19, 2009 Social Media & Web 2.0
Wednesday, July 15, 2009 Conference Round Up
Wednesday, June 17, 2009 Designing for Small Spaces
Wednesday, May 20, 2009 Consumer Health Information on the Web: The Relationship of Visual Design and Perceptions of Credibility
Thursday, April 23, 2009 Cognitive Crash Dummies: Where we are and where we're going
Wednesday, March 25, 2009 Content Strategy: Discipline and Value Defined
Wednesday, February 18, 2009 Measuring User Enjoyment
Thursday, January 22, 2009 NEOUPA New Years 2009 Kickoff brainstorming meeting
Thursday, December 04, 2008 2008 Holiday Bash - Web Association, NEOUPA & Cleveland SEO
Thursday, November 13, 2008 Celebrate World Usability Day 2008 with NEOUPA!
Thursday, October 23, 2008 Card Sorting vs. Texas Hold’em – What’s better for site navigation?
Thursday, September 25, 2008 What we've learned from eye-tracking
Tuesday, August 26, 2008 Conference Roundup 2008
Wednesday, May 14, 2008 Standards Demystified
Wednesday, April 02, 2008 Hot Topics (after a cold winter)
Thursday, November 08, 2007 World Usability Day 2007: Healthcare and Usability
Thursday, September 27, 2007 Redesign - Transforming CD-Based Software to a Web-based Product
Tuesday, May 22, 2007 Integrating Web 2.0 Design Patterns into Sites - Douglas van Duyne
Thursday, April 19, 2007 Using Analytics for a Better Customer Experience
Thursday, March 15, 2007 Is Your Web Site Secure?
Tuesday, November 14, 2006 World Usability Day 2006 at Cleveland Museum of Art Library
Wednesday, September 20, 2006 ibm.com - Experiences of the User Experience Design team
Wednesday, August 23, 2006 E-mail Usability: What the Customer Wants
Wednesday, July 26, 2006 What We Learned at the 2006 UPA Conference
Thursday, May 18, 2006 Flash Usability - Chris MacGregor of Savage Design and Flazoom
Thursday, April 27, 2006 Credibility and Aesthetics/Design & Sonification: Sound, Retrieval, and Usability
Tuesday, March 28, 2006 Brand & Usability: Building a Happy Marriage
Wednesday, December 14, 2005 2005 Holiday Party - NEOUPA and Web Association
Thursday, November 17, 2005 Page Graphics/Multimedia - Part 4 of the Fall 2005 NEO User Design Experience Series
Tuesday, October 18, 2005 Page Content - Part 3 of the Fall 2005 NEO User Design Experience Series
Thursday, September 22, 2005 Page Organization - Part 2 of the Fall 2005 NEO User Design Experience Series
Tuesday, August 23, 2005 Dog Days of Summer (Design)- Part 1 of the Fall 2005 NEO User Design Experience Series
Wednesday, July 27, 2005 What We Learned at the UPA Conference in Montreal in June-July 2005
Tuesday, May 24, 2005 Eric Meyer on Rapid UI Prototyping and Easy A/B Usability Testing with CSS (Cascading Style Sheets)
Tuesday, March 29, 2005 Evaluating the Web Association's Registration Process in Real Time
Tuesday, February 22, 2005 Search Engine Optimization
Tuesday, December 14, 2004 2004 Holiday Party - NEOUPA and Web Association
Wednesday, November 17, 2004 Usability Test Reporting, Follow-Up, and Other Strategies - Part 4 of NEOUPA Usability University series
Wednesday, October 20, 2004 Conducting a Usability Test - Part 3 of NEOUPA Usability University series
Wednesday, September 15, 2004 Preparing for a Usability Test - Part 2 of NEOUPA Usability University series
Wednesday, August 18, 2004 User Interface Reviews - Part 1 of NEOUPA Usability University series
Wednesday, July 14, 2004 What We Learned at the June 2004 UPA Conference in Minneapolis
Tuesday, May 25, 2004 Cognitive Walkthrough: A Usability Evaluation That Does Not Require Users
Monday, March 08, 2004 Cognitive Walkthrough: A Usability Evaluation That Does Not Require Users
Monday, January 26, 2004 The Evolution of Useful and Usable Design in Industrial Automation Software
Monday, October 20, 2003 Overview of Usability at Progressive

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